Privacy policy.

PRIVACY POLICY – HYROX EXPERIENCE

At HYROX Experience, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or use our services.

1. WHO WE ARE

HYROX Experience is the first Hyrox-only gym in the Netherlands. Our website and services are operated by HRX EXPERIENCE BV, located at Houthavenweg 13 in Amsterdcam, registered with the Dutch Chamber of Commerce under number 96207329.

2. WHAT PERSONAL DATA WE COLLECT

We may collect and process the following personal data:

  • Name and contact information (email, phone number)

  • Payment and billing details

  • Fitness and training preferences (if provided)

  • Website usage data (via cookies, see section 6)

  • Communication data (emails, contact forms)

3. HOW WE USE YOUR DATA

We use your data to:

  • Process sign-ups and payments

  • Deliver training programs and membership services

  • Communicate about your account or bookings

  • Send marketing updates if you’ve opted in

  • Improve our website and services

4. LEGAL BASIS

We process your data based on:

  • Your consent

  • A contractual agreement (e.g. membership)

  • Legal obligations

  • Our legitimate interest (e.g. customer service, marketing)

5. DATA STORAGE & SECURITY

Your data is stored securely using industry-standard technologies. We only retain your information as long as necessary for the purpose for which it was collected.

6. COOKIES

Our website uses cookies to enhance your experience, track website traffic, and improve performance. You can manage or disable cookies through your browser settings.

7. SHARING DATA

We never sell your data. We may share it with trusted third parties only when necessary for service delivery, such as payment processors, email platforms, or analytics providers — always under data processing agreements.

8. YOUR RIGHTS

You have the right to:

  • Access your personal data

  • Correct or delete your data

  • Withdraw consent at any time

  • Object to data processing

  • File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

9. CONTACT

Questions or requests? Email us at info@hyroxexperience.com or write to us at Houthavenweg 13, 1014ZA Amsterdam The Netherlands.

Last updated: 26 March 2025
We may update this Privacy Policy from time to time. Changes will be posted on this page.